Terms & Conditions Coaching

By engaging in coaching services with Jon Willems / Heal Yourself First, you agree to the following terms and conditions:

1. Coaching Relationship
• Coaching is a partnership designed to support, guide, and empower you in achieving personal goals and transformations.
• Coaching is not therapy, counseling, or medical treatment, and no guarantees are made regarding specific outcomes.
• The client is responsible for their own decisions, actions, and results throughout the coaching process.

2. Confidentiality
• All information shared during coaching sessions will be kept strictly confidential.
• Exceptions include instances where disclosure is required by law or if there is a risk of harm to yourself or others.

3. Session Policies
• Sessions are scheduled at mutually agreed-upon times.
• Clients are responsible for attending sessions promptly. If you are late, the session will still end at the scheduled time.

4. Rescheduling and Cancellations
• You may reschedule a session with at least 24 hours’ notice.
• Cancellations made less than 24 hours before a session may be forfeited without a refund.

5. Payment Terms
• Payment for coaching services is due in full before the first session unless otherwise agreed upon.
• Payment plans may be available upon request.
• All fees are non-refundable once coaching sessions have begun.

6. Scope of Services
• Additional services (e.g., breathwork sessions, transformational healing) included in specific packages must be scheduled within the coaching period and cannot be rolled over unless otherwise agreed.
• Any unused services or sessions within the agreed timeframe will be forfeited.

7. Communication
• Communication between sessions (via email or messaging) is welcomed and encouraged but should be limited to general questions or reflections. Coaching will take place during scheduled sessions only.

8. Disclaimer
• Results vary and are dependent on the client’s commitment, engagement, and actions taken outside of sessions.
• Coaching is not a substitute for medical, psychological, or financial advice, and clients should seek professional services in those areas as needed.

9. Termination
• Either party may terminate the coaching agreement with written notice.
• In the case of termination, no refunds will be provided for sessions already completed.

10. Liability
• Jon Willems / Heal Yourself First is not liable for any decisions, actions, or outcomes resulting from coaching sessions.
• Clients agree to release and hold Jon Willems / Heal Yourself First harmless from any claims or liabilities arising from the coaching relationship.

11. Governing Law
• This agreement is governed by the laws of Ontario / Canada. Any disputes will be resolved in accordance with these laws.

Acknowledgment
By proceeding with coaching services, you acknowledge that you have read, understood, and agreed to these terms and conditions.